Hay’s deep working knowledge of social media concepts as well as how to apply them in the real world make her writings and presentations some of the most exciting and accessible in the industry today. Currently, she educates businesses on the strategies, technologies, and tools for creating a sustainable and optimized presence in the Social Web. She presently teaches the graduate level Social Media Certificate program online for Drury University.

As a publisher and small business owner, Hay knows firsthand the amount of traffic that social media optimization and marketing can drive to a Website, as well as the millions of potential customers and readers it can reach and influence. Her writings are filled with practical training in social media due to her in-depth knowledge of the tools. She intuitively knows how to apply social media technologies because she can actually develop and adapt those applications for business purposes.

Hay is the author of two books on social media and Web 2.0 , is a regular contributor of Web 2.0 articles to a wide-range of well respected sites and has given numerous presentations on the subject.

She is the founder of Social Media Power , Dalton Publishing , a literary press based in Austin, Texas, and the innovative search, social media, semantic, and mobile optimization service, PLUMB Web solutions. Her book, The Social Media Survival Guide, can be found or requested anywhere books are sold

A long-time advocate of open source technologies, Hay has been programming and doing Web development in one form or another for over 25 years. Her graduate education includes computer science, applied mathematics, numerical analysis, fluid dynamics, nonlinear dynamics, and psychology – so, naturally, she is a poet .

A native Alaskan and naturalist, Deltina currently lives in Austin, Texas where she is constantly surprised at the beauty and ecological diversity of the Texas State Parks .

Contact her for consulting, speaking, training, or development: deltina@deltina.com.